Privacy Policy

1. Introduction
This privacy policy ("Privacy Policy") describes how www.cinefive.it (hereinafter, "Owner" or "we") collects, uses and protects users' personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national regulations on the protection of personal data.

By accessing and using our website, you agree to the terms of this Privacy Policy.

2. Personal data collected
We may collect and process the following categories of personal data:

  • Identification data : name, surname, e-mail address, telephone number;

  • Payment data : information necessary for processing transactions (e.g. credit/debit card data, only if necessary and always through secure payment circuits);

  • Browsing data : IP address, device data, information on access logs and user activity on the site;

  • Order data : purchase history, product preferences;

  • Data provided voluntarily by the user : communications sent via contact forms, requests for assistance, reviews.

3. Purpose of processing and legal basis
We process personal data for the following purposes:

  • Order management and provision of services (Art. 6(1)(b) GDPR – performance of a contract);

  • Administrative and accounting management (Art. 6(1)(c) GDPR – legal obligation);

  • Direct marketing and sending of commercial communications (Art. 6(1)(a) GDPR – explicit user consent);

  • Improving user experience and statistical analysis (Art. 6(1)(f) GDPR – legitimate interest of the controller);

  • Compliance with legal obligations and defense in court (Art. 6(1)(c) and (f) GDPR – legal obligation and legitimate interest).

4. Data processing methods and security
Personal data are processed using electronic and paper-based tools, ensuring adequate security measures to prevent unauthorized access, disclosure, alteration or destruction of data. We adopt technical and organizational measures compliant with Art. 32 GDPR, including:

  • Data encryption and pseudonymization;

  • Access systems protected by multi-factor authentication;

  • Control and limit access to data.

5. Sharing of personal data
Personal data may be shared with:

  • Service providers (e.g. payment platforms, hosting, delivery services, marketing);

  • Competent authorities in case of legal obligations or judicial requests;

  • Business partners only with the explicit consent of the user.

The data will never be sold or transferred to third parties for marketing purposes without the user's consent.

6. Transfer of data outside the European Union
Some service providers may be based in non-EU countries. In these cases, we ensure that the transfer is carried out in compliance with Articles 44-49 GDPR , adopting appropriate safeguards such as Standard Contractual Clauses (SCC) approved by the European Commission.

7. User rights
Users have the right to:

  • Access your personal data (Art. 15 GDPR);

  • Request its rectification or updating (Art. 16 GDPR);

  • Request deletion (right to be forgotten) (Art. 17 GDPR);

  • Restrict processing (Art. 18 GDPR);

  • Obtain data portability (Art. 20 GDPR);

  • Object to processing (Art. 21 GDPR);

  • Revoke consent at any time without affecting the lawfulness of previous processing (Art. 7(3) GDPR).

Requests can be sent to info@cinefive.it. The user also has the right to lodge a complaint with the Authority for the protection of personal data .

8. Data retention period
Personal data will be stored for the time necessary to pursue the purposes for which they were collected and in any case no longer than:

  • 10 years for tax and accounting obligations;

  • 24 months for marketing purposes, unless consent is revoked;

  • Longer periods for legal defense.

9. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. The modifications will be posted on this page indicating the date of update.

Last updated: February 13, 2025.

10. Contacts
For questions or requests regarding this policy, please contact us at:

  • Email : support@cinefive.it

  • Address : Via Roberto Tremelloni 15, 20128 Milan (MI)

This Privacy Policy complies with Regulation (EU) 2016/679 (GDPR) and current Italian legislation on the protection of personal data.